Numa is currently recruiting for a Sales Administrator to work in our manufacturing facility in the northeast corner of Connecticut.

Reporting to the VP of Sales, the Sales Administrator will provide administrative support to the executive/sales teams and assist in managing customer accounts. This role requires strong organizational/communication skills, attention to detail, and the ability to work in a fast-paced environment. If you are a motivated individual with a passion for supporting sales teams, we would love to hear from you.

Responsibilities include, but not limited to:

  • Greet visitors and answer/direct phone calls
  • Assist the sales team with administrative tasks, including pricing requests, delivery estimates, and document preparation
  • Manage customer accounts, including creating/processing orders, tracking shipments, and resolving any issues or discrepancies
  • Coordinate with internal departments to ensure timely delivery of products
  • Assist with processing and status of warranty claims, returns, and product evaluations
  • Provide exceptional customer service by responding to inquiries and resolving customer concerns
  • Organize trade show registrations, travel accommodations, booth supplies and services, and shipping logistics
  • Maintain accurate records of meetings, sales activities, and customer interactions

Requirements:

  • Proven 3+ years of experience in an administrative or sales support role
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with ERP/CRM systems (Infor Visual preferred)
  • Excellent communication skills, both written and verbal
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • Comfortable with general math computations, including calculating discounts and markups
  • Ability to work independently as well as collaboratively within a team
  • Detail-oriented with a high level of accuracy

Compensation & Benefits:

This is a full-time shift position. Competitive salary offered based upon experience with a comprehensive benefit package including medical, dental, vision, HSA, company paid life insurance, long & short-term disability, paid vacations & holidays, tuition reimbursement programs, and matching 401(K) plan.

We are an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability or other characteristics protected by law.

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